Sky Job Vacancies

Sky, delivering some of the best TV available, is now in the homes of around 9.5 million customers and is one of the most recognised brand names in the UK. The company invested £1.75 billion in programming alone in the year to June 2009 and employs around 16,000 people in the UK.

Sky is continuing to develop its product range in order to deliver the complete entertainment needs of the family and is building upon this with high speed internet access and a quality telephone service. Such aggressive and continuous expansion requires increased levels of personnel and as a result Sky has a network of offices located across the UK serving a variety of roles. It is likely that there are job vacancies at each of these Sky locations.

Sky office locations are as follows:

Sky Head Office & Broadcasting
Isleworth

Customer Contact Centres

• Dunfermline
• Livingstone
• Uddingstone
• Leeds

Sky Network Service 
Brick Lane, London

Sky Media
Buckingham Palace Road, London

Broadcasting Facilities
Chilworth

Sky News and Ireland
Dublin

Skybet & Skysports.com
Harrogate

365 Media & Skysports
Leeds

Sky Media
Manchester

Sky Broadband Support
Shepton Mallet

Easynet
London
Sky Network Services
Slough

Leeds Contact Centre – New Job Vacancies

Sky is recruiting a number of staff to work across the UK and in particular its new call centre based in Leeds, West Yorkshire. The call centre will be home to around 350 employees, who are required to fill a variety of positions. There are vacancies in the following areas:

Sky Sales Advisors

Sky sales advisors need to be on hand to develop and expand the Sky customer base. Candidates are required to be enthusiastic and polite, with a passion for selling. Ideally the candidate will have previous telesales experience, but for the right candidate full training will be provided.

Sky rewards all customer service advisors with a generous and competitive salary, plus free Sky+ (which is worth around £500 per year) so you can see first hand the package you are selling. A pension scheme and healthcare scheme is also available, plus the opportunity to buy into a company share scheme.

Sky Customer Experience Leaders

Customer experience leaders are responsible for ensuring first class customer service is delivered via each call. These staff members manage a team of advisors and are required to motivate them in order to meet demanding targets.

Candidates should have previous leadership skills and be able to demonstrate these if necessary. Previous call centre experience is also desirable.

Sky Customer Experience Managers

Customer Experience Managers are on hand to ensure all key targets are met and to manage the workplace as a whole so that it operates as effectively as possible.

These managers are responsible for strategic decision-making and are able to manage a team of around 50 people.

Sky Sales Trainers

Trainers are vital for the success of any call centre and Sky needs trainers to offer guidance to new starters straight from the induction stage and provide continuous ongoing training. Candidates should have call centre experience and the dedication to inspire, coach and motivate staff at all levels.

If you secure a job at the new Sky Contact Call Centre in Leeds you will be working as part of a friendly and professional team in an enviable office location. Car parking is close by and the offices are minutes from the train station and numerous bus stops.

Sky rewards all staff generously, regardless of where they are located. Some of the benefits of working for Sky include:

• Competitive salary at all levels
• A bonus scheme for sales advisors and managers
• Free Sky+ package for all staff
• Free broadband for all staff
• Discounted telephone service
• Sky choices – providing tax benefits via vouchers such as nursery vouchers
• Sky benefits extra – discount vouchers for gym membership etc
• 33 days holiday entitlement
• Pension scheme
• Life Assurance
• Private healthcare for you and your family
• Sharesaver scheme
• Recognition scheme

Working for Sky offers any employee the real chance of career progression. This dynamic company often promotes from within and has great training schemes in place for any individual who wants to do well and can demonstrate their skills.